If you require immediate assistance in the case of an emergency and you know your Insurance Company Name and Policy Number , you can call the below hotlines operating outside Roderick Insurance Brokers’ standard business hours. Otherwise, please contact our insurance brokers in Geelong or at our Werribee office.

If your Insurer is not listed below or you do not know your Insurance Company and you urgently need our assistance, you can speak to our internal Claims Manager on 0439 049 268.


If you need to make an insurance claim, you can submit our online notification form, or call the below 24-hour insurer claim hotlines for urgent assistance:

  • Allianz Australia Insurance 131 000
  • Calliden Insurance 1800 805 899
  • CIL Caravan Insurance 1800 112 481
  • CGU Insurance 1300 550 194
  • QBE Insurance 1300 361 516
  • VERO/Suncorp 1300 888 073
  • Zurich Australian Insurance 132 687

Emergency assistance 24 hour  –

  • SES – State Emergency Service 132 500

24-hour water and fire damage restoration

  • Affordable Carpet Cleaning 0412 105 536 OR 03 5241 4331
  • Stanley Steamer Carpet Cleaning 0428 520 525
  • Steamatic Geelong, Warrnambool and surrounding areas 03 5241 6333
  • Steamatic (all other regions) 1300 783 262

Whether you’re a commercial insurance customer or have personal insurance cover with us, we offer a range of useful links and client information available online.