If you require immediate assistance in the case of an emergency and you know your Insurance Company Name and Policy Number, you can call the below hotlines operating outside Roderick Insurance Brokers’ standard business hours. Otherwise, please contact our insurance brokers in Geelong or at our Werribee office.

If your Insurer is not listed below or you do not know your Insurance Company and you urgently need our assistance, you can speak to  Keith Roderick on 0417 143 946 or Wes Roderick on 0418 546 857.


If you need to make an insurance claim, you can submit our online notification form, or call the below 24-hour insurer claim hotlines for urgent assistance:

  • AIG Insurance 1300 121 251
  • Allianz Australia Insurance 131 000
  • Blue Zebra Insurance 1300 253 692
  • Custom Home Insurance 1300 002 255
  • CIL Caravan Insurance 1800 112 481
  • CGU Insurance 1800 112 481
  • IAL Insurance 1300 559 019
  • QBE Insurance 1300 365 354 or 133 723
  • VERO/Suncorp 13 18 13
  • Zurich Australian Insurance 132 687 or 1800 935 338
  • SUU 1800 SUU HELP (1800 788 435)

Emergency assistance 24 hour

  • SES – State Emergency Service 132 500
  • Police – 000

24-hour water and fire damage restoration

  • Affordable Carpet Cleaning 0412 105 536 OR 03 5241 4331
  • Stanley Steamer Carpet Cleaning 0428 520 525
  • Steamatic Geelong, Warrnambool and surrounding areas 03 5241 6333
  • Steamatic (all other regions) 1300 783 262

Whether you’re a commercial insurance customer or have personal insurance cover with us, we offer a range of useful links and client information available online.