Emergency insurance contacts in Geelong and Werribee

Our office will be closed from 12pm Wednesday December 24th December and re-open on Monday January 5th 2026.

If you require immediate assistance in the case of an emergency and you know your Insurance Company Name and Policy Number, you can call the below hotlines operating outside Roderick Insurance Brokers’ standard business hours. Otherwise, please contact our insurance brokers in Geelong or at our Werribee office.

If your Insurer is not listed below or you do not know your Insurance Company and you urgently need our assistance, you can speak to  Wes Roderick on 0418 546 857 or Karli Roderick on 0417 391 936.


If you need to make an insurance claim, you can submit our online notification form, or call the below 24-hour insurer claim hotlines for urgent assistance:

  • 360 Underwriting 1800 845 092
  • Allianz Australia Insurance 13 10 00
  • Australian Caravan 1300 940 767
  • Blue Zebra Motor 1300 253 692
  • Blue Zebra – Home 1300 052 077
  • CGU Insurance 13 24 80
  • CHU 1800 022 444
  • CIL Caravan Insurance 1800 112 481
  • Club Marine 1300 00 CLUB (1300 00 2582)
  • Hollard Personal & Commercial 1300 020 287 & Emergency Trade Service 1300 755 455
  • Hutch 1300 900 216
  • Nautilus Marine Victoria 1300 996 110
  • Prevail (Dawes) 1300 188 299
  • QBE Insurance 1800 023 387
  • SUU 1800 SUU HELP (1800 788 435) or 1300 668 066
  • VERO 1300 888 073
  • Zurich Australian Insurance 132 687 or 1800 935 338

Emergency assistance 24 hour

  • SES – State Emergency Service 132 500
  • Police 000

24-hour water and fire damage restoration

  • Steamatic Geelong, Warrnambool & surrounding areas 03 5241 6333
  • Steamatic (all other regions) 1300 783 262

O’Brien Glass 1800 941 097

  • Motor vehicle glass 
  • Domestic and commercial 

Emergency motor vehicle towing allocation

  • Geelong 03 5277 2111
  • All areas 13 11 76

Whether you’re a commercial insurance customer or have personal insurance cover with us, we offer a range of useful links and client information available online.

We can offer

  • A tailored policy to suit your requirements
  • Professional advice on which covers you should consider
  • Flexible payment options including monthly payments
  • Dedicated account manager
  • Specialised claims service